When choosing a bank, it's important to find one that meets your needs in key areas like customer service, commitment to the local community, and technology. Bank Independent, with 33 sales offices across 7 counties in North Alabama, excels in all three.
Excellent Customer Service
We pride ourselves on providing personalized service to each customer. Our team of dedicated professionals takes the time to get to know you and your financial needs, ensuring that you receive tailored solutions and support. This strong focus on building relationships with customers sets us apart from larger banks, making you feel valued and understood.
For example, when you walk into a Bank Independent Sales Office, you'll be greeted by name and treated like a person, not just an account number. When you call customer service, you get a real, local person answering the phone and directing you for help. No recordings or button pressing.
A Long History of Serving the Community
We have been serving the North Alabama community since 1947. With over 75 years of experience, we have a deep understanding of the unique needs of the people and businesses in the area. This long-standing presence has allowed us to build strong relationships with our customers and contribute to the growth and development of the region. We believe in serving our communities. We are a true local bank.
For example, our team members volunteer hours annually to local charities and causes. We also provide scholarships to local high school seniors and contribute financially to many community organizations. Our commitment to North Alabama runs deep.
Convenient Technology
Bank Independent offers the latest technology for 24/7 convenience with Sync Online and Mobile Banking. We strive to provide digital convenience along with personal service. We bridge the best of both worlds.
For instance, we offer a modern website and mobile app that allow you to bank anytime from your phone or computer. You can deposit checks, transfer money, check balances, and more. However, if you ever need assistance, you can call us or visit a sales office to speak with someone directly.
We understand that technology alone can seem impersonal. That's why we blend high-tech capabilities with high-touch customer service.
For great customer service, community banking, and technology, Bank Independent hits all the marks. Check us out if you live in North Alabama. We have 33 locations spread across 7 counties to serve you.
