Banking Technology, Community Insights, Financial Fitness, and Press Releases from Bank Independent

Local Banks: Providing Personalized Service to the Community

Written by Ashley Balch | March 28, 2024

Local and community banks are invaluable in many towns and cities nationwide. Compared to large nationwide chains, local banks pride themselves on providing personalized and relationship-based banking suited to the needs of their customers.

As a community bank, Bank Independent offers all the standard services one would expect – checking and savings accounts, loans, credit cards, mortgages, business and private banking, and more. Yet they provide these services with a level of care, flexibility, and attention to individual needs that sets them apart from big banks.

With a focus on convenience, Bank Independent also offers robust online and mobile banking capabilities with the Sync Mobile app. Customers can easily manage their accounts and make transfers or payments. Remote Deposit is also available, allowing customers to deposit checks directly through their smartphone camera. While providing these modern conveniences, Bank Independent still maintains the human touch by having knowledgeable team members available by phone when customers need assistance with digital banking.

Bank Independent offers the most up-to-date ATM options with Sync ATM Live. Sync ATM Live combines the services of both the ATM and your typical interaction with a teller. When an ATM uses video to connect customers with a bank team member, the machine transforms into an Interactive Teller Machine. Both will let you withdraw cash or deposit money. However, a Sync ATM Live connects you with a bank teller when needed.

Bank Independent’s Treasury Solutions caters to the financial needs of businesses in our communities by helping businesses thrive. We want to remove your banking burdens so you can get back to what you do best. Bank Independent offers a dedicated non-commissioned Treasury Solutions team with complimentary on-site consultations and follow-ups. Customer service support is available 24/7 for Merchant Services customers with flexibility you can only get from an independent bank.

The Mortgage Lending department at Bank Independent serves as your trusted advisor to guide you through the mortgage process and keep you informed along the way. Our team of knowledgeable mortgage experts provides customized financing options to meet your unique needs and financial goals. Whether you're a seasoned homebuyer, purchasing your first home, or refinancing, our mortgage originators take the time to understand your needs and offer mortgage options to help you make the best decision. With competitive rates, a variety of product options, and dedicated support, Bank Independent is a partner invested in your homeownership success.

Private Banking at Bank Independent provides executives, entrepreneurs, professionals, and families like you with innovative solutions to manage assets and preserve wealth. You deserve personalized care and attention when managing your finances, which is why they offer a premium level of service that caters specifically to your unique needs. With Private Banking, you are assigned a dedicated banker who takes the time to understand your financial goals and craft customized solutions, whether that involves specialized lending, wealth management, or other services. You’ll also enjoy preferred rates and fees to help you maximize value. Understanding that managing substantial wealth requires wisdom, Private Bankers go beyond simply overseeing your money – they become trusted partners invested in your lifelong financial success.

At the end of the day, Bank Independent's commitment to personal relationships, not just transactions, allows them to make a positive impact in the communities they serve. That’s why for so many across North Alabama, Bank Independent is Invested in You!