The Advantages of Going Digital

In a world driven by speed and convenience, it’s no surprise that Bank Independent is merging digital and personal banking to better assist customers’ needs. Digital banking empowers you to manage your finances on your time from the comfort of your home or on the plane to your next vacation destination. With this in mind, what are the real advantages of choosing digital banking?

Mobile Deposits

While it is surely the most common form of convenience within digital banking, it is important not to overlook the significant impact that mobile deposit can have on your daily life. Held at work later than usual? Your teenage son has a big game a few towns over? These minor inconveniences are made worse when you realize you have yet to deposit your check. Bills don’t stop coming just because you forgot to run to the bank on your lunch break. No worries! The mobile deposit feature within our Sync Mobile app allows you to make the deposit without leaving your desk. Simply endorse the back of the check, snap a picture of the front and back, and there you go! The deposit will go into your account as soon as a digital representative reviews it. This typically takes place within a matter of minutes. Now, don’t forget to grab your coat. You don’t want to miss that big game!

Quick Fraud Assistance

It’s the era of online shopping, and with that comes a higher level of fraud risk. Ordered a new pair of shoes through Amazon, but now you’re seeing a $500 transaction that you didn’t authorize? Within the Sync Mobile app, you can quickly spot transactions that you did not initiate. Once you report them through chat Conversations, a representative will deactivate your card to prevent further fraud. A new card can be ordered through our customer service team, or you can pick one up your nearest instant issue location. What about the fraudulent transaction? Our security team works diligently on any reported fraudulent transactions, aiming to minimize financial loss. When the world seems to be against you, Bank Independent has your back.

Debit Card Maintenance

Though reporting fraud is an important benefit, it is not the only great tool found within the card management feature within Sync Mobile. You can set daily or monthly spending limits, have alerts set if your account drops below a certain balance, and set travel notifications. These are all features that can be used to develop more financially conscious habits. In the event you need your limits raised temporarily for a big purchase, you can adjust them within the app yourself. It’s an easy way to monitor your spending without having to communicate with numerous representatives. How is that for convenience?

Chat Conversations

During the upcoming holidays, you may be making multiple transactions in one day. When this happens, it’s easy to forget something that you’ve purchased. If you need additional details about a transaction on your account, you can send the transaction as an attachment in a chat conversation within the Sync Mobile app. A customer service representative will be with you promptly to provide any helpful information they may have.

Whether it be a question about your account balance or how to transfer money between accounts, our support team is ready to assist you through chat conversations between our business hours of 8:00 am and 8:00 pm Monday through Saturday.

Automatic Payments

Have you recently moved out of your parents’ house and started life on your own? Worried you may miss due dates for your bills while you are adjusting to this change? Online banking can make managing your bills easier! With features such as Bill Pay or automatic payments, you can set the day of each month that a bill needs to be paid and the amount that you wish to pay, and Bank Independent will be sure the payment is sent. With this feature, budgeting is made simpler so that you can map out your monthly payments ahead of time while planning your monthly spending. Let Bill Pay ensure that you never miss a payment, and you will be on your way to a bright financial future!

Bank Transfers

Are you the parent of a college student that has recently moved to a new town for school? Do you want to be sure they have enough money in the bank while they are focused on their studies? If you are listed on a student account with your child, you can set up automatic transfers to be moved from your account to theirs each month. This can lift a weight off both yours and your child’s shoulders. After all, they should be able to focus on school without fretting over whether their bank account is drifting toward a negative balance. You can give them this peace of mind with the assistance of Bank Independent’s Sync Mobile app! With the ability to adjust the auto transfer or cancel it at any time, you have access to the necessary tools that will ensure your child’s success—both financially and in turn, academically!

What are you waiting on?

With all the apparent advantages of joining the online banking community, why wait? Download the Sync Mobile app (for free!) in the App Store or Google Play today! As always, Bank Independent is available to help you with anything you may need from 8:00 am to 8:00 pm Monday through Saturday.

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